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“The Serving Leader” by Jennings and Stahl-Wert
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A 4 page review of “The Serving Leader” by Ken Jennings and John Stahl-Wert. No additional sources cited.
Filename: RAsld.rtf

“There Go the Little Guys…”
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A 4 page paper outlining the method by which Wal-Mart enters a new market; undercuts prices on a scale that local mom-and-pop stores cannot match; puts those stores out of business; and then raises its own prices to pre-Wal-Mart levels when local consumers have no other choices available to them. Wal-Mart is not the only big-box store that puts pressure on small local business; Home Depot and Lowe’s have the same effect without using Wal-Mart’s predatory practices. Bibliography lists 8 sources.
Filename: KSWalLittleGuys.rtf

“Turned on: Eight Vital Insights to Energize Your People, Customers, and Profits” by Roger Dow and Susan Cook: A Summary and Chapter Review
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A 10 page paper which provides a chapter overview, summary, and review of this instructional business text. No additional sources are used.
Filename: TGturnedon.rtf

“United Airlines dispute”
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A paper which looks at the background to the airline dispute, and the various factors which have affected the industry since the 1980s in terms of relations between management, workforce and unions, and the effect that deregulation has had on safety issues.
Filename: JLUA.wps

"Busywork" vs Management in Good as Gold
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A 5 page paper discussing Joseph Heller's Bruce Gold in terms of inadvertent management practice. Bruce Gold served on a committee that met only twice and conducted no business. Bruce was charged with writing a report on the committee's activities, which he did not do as there were no activities to report. Nonetheless, everyone heartily congratulated Bruce on his excellent and incisive work. In this one instance, Bruce encountered many of the difficulties in business today: lack of direction; ineffective communication; and crushing preoccupation with producing documents whether or not they contain any information of value. Bibliography lists 7 sources.
Filename: KSGoodGold.wps

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